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Frequently Asked Questions - FAQ


You have questions ? We certainly have the answer!

COLEKA is a service dedicated to collectors. It is made to accurately track your collection, manage your budget, identify your missing items, create buy offers, swap your duplicates or sale them.

The principle is very simple: we identify collections, you tick what you have, and the magic occures!

COLEKA can list any type of collection. However, we limit ourselves to collections that are relatively standardized, with identifiable and quantifiable items.

Thus, we do not treat too generic collections like pin's or postcards.

If your collection does not appear in our listings, you can create it and add the products which constitute it. You can also contact us to ask us to add it.

COLEKA offers an "intelligent" exchange market: we find for you the best swap opportunities, according to what you have and what you lack.

In order to find possible barters with other users of the community, COLEKA needs to know what you already have in your collection and what you have in spare.

From this information you can access the swap platform and find other collectors with whom to trade your duplicates.

Any user can sell or buy on COLEKA. You just have to sign-in first.

We take absolutely no charge on the transactions that are carried out via COLEKA. We simply connect people.

If your collection does not appear in our listings, just contact us to request its addition. We will add it as soon as possible. The delay will vary depending on the number of applications we receive.

For a faster addition, we have provided you with very easy to use tools. You can create or complete the collections referenced on COLEKA yourself. All you have to do is identify yourself.

If you have your own listings , regardless of the format, you can make us save us a lot of time sending us your lists. We'll add your files to COLEKA's database with the information you have provided.

Requests from PREMIUM users will be treated first.

It is quite possible, we are human beings! In this case, do not hesitate to help us improve our listings: you will thus help the whole collectors community.

You will find on every page, a link "Report a wrong information". Just click on it or use our contact form . We will correct the mistake immediately.

No, not yet, but the website is fully compatible and optimized for mobile or tablet.

Sometimes with some messengers (eg hotmail) the registration message may be classified as " SPAM ": first, go and check in this folder on your email account.

If our email is placed in "junk mail", open it and try to find a button or link "Not Junk" or "This message is safe " or " No-SPAM ". Click this link in order to receive in the future all our messages about your collection.

You can also contact us using our contact form: we will send you your access codes in another way.

If you need any other information, please contact us .